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Privacy Policy & Terms of Service

Last updated: 20 August 2026  |  Version: 2.0

1. Who we are

Learningsol Ventures Private Limited ("CCC", "we", "us") operates the Confident Communicators Club platform. We are the data fiduciary for personal data processed on the Platform.

Contact: 140, Geown Oasis, V. Kallahalli, Sarjapur Road, Bengaluru 562125, Karnataka, India · General support: support@learningsol.com Grievance Officer: Ankita Pandey · info@gamified.club · 140, Geown Oasis, V. Kallahalli, Sarjapur Road, Bengaluru 562125, Karnataka, India (appointed under the DPDP Act 2023)

This policy is written in plain language on purpose. It explains what we collect, why, how long we keep it, and your rights. Because the Platform processes information about children, please read Sections 3 and 4 carefully.

2. Who this policy covers

  • Tutors — adults who deliver the CCC programme.
  • Parents — adults who hold the parent login for an enrolled student.
  • Students — children aged 6–17 enrolled in the programme. Students do not have their own accounts; their data is accessed through the parent login.

3. What we collect

3.1 About students (children)

First name — entered by the tutor at enrolment. Used to identify the student within their batch and on reports and certificates.

Attendance per session — entered by the tutor. Used for progress tracking and certificate eligibility.

XP awarded per session — entered by the tutor. Used for progress and motivation tracking.

Tutor note (maximum 140 characters) — entered by the tutor. Used to give the parent session feedback.

Submitted written work, typed or pasted — entered by the parent or student, optional. Used for tutor feedback and progress tracking.

Submitted handwritten work, as an image — entered by the parent or student, optional. Used for tutor feedback and progress tracking.

Link to audio or video, URL only — entered by the parent or student, optional. Used for tutor feedback. See Section 6 for an important limitation.

Certificates earned — generated by the Platform. Kept as a progress record.

3.2 About parents

Email address (used as the parent login and for credentials, reports, and notices), and consent records with timestamps.

3.3 About tutors

Name, email, account and consent records (with timestamp and IP address), batch and session activity, and invoice records.

3.4 What we deliberately do NOT collect

We do not collect: a child's date of birth, home address, phone number, school name, photographs of the child's face, biometric data, device identifiers, or browsing behaviour. We collect no data for advertising or profiling of any kind, and we do not display advertising. We use only essential cookies (see the Cookie Policy).

4. Children's data and consent

4.1 The Platform processes personal data of children. Under the DPDP Act 2023, this requires verifiable parental consent, and children's data may not be used for tracking, behavioural monitoring, or targeted advertising. We do none of those things.

4.2 Consent is obtained in layers:

  • At enrolment: the tutor confirms, before adding each student, that they have obtained the informed consent of the student's parent or guardian to enrolment and to the data processing described in this policy. This confirmation is logged with a timestamp. [Counsel to confirm this mechanism satisfies the "verifiable consent" requirement under the DPDP Rules, or advise an additional direct parent-consent step.]
  • At first submission: before any student work is submitted, the parent is shown the Submission Consent and must actively accept it. Video/audio links require an additional, specific consent. These acceptances are logged with timestamps.

4.3 Consent can be withdrawn at any time — see Section 9. Withdrawal does not affect processing already carried out.

5. Why we process data (purposes and legal basis)

We process personal data solely for: delivering the programme (session plans, attendance, XP); generating session reports and certificates; enabling optional work submission and tutor feedback; platform administration and tutor billing; maintaining legally required consent and audit records; and platform security.

Our legal basis is consent, obtained as described in Section 4, and, for limited records (consent logs, invoice records), our legal obligations and legitimate operational needs recognised under applicable law. We do not sell personal data, and we do not share it with anyone for marketing.

6. Video and audio links — an important limitation

When a video or audio recording is submitted, it is submitted as a link only (e.g. YouTube or Google Drive). The recording itself lives on that external platform — not on CCC's servers. We store only the URL, attached to the student's session record.

This means:

  • You control the recording's privacy. You are responsible for setting the video to private or unlisted on the hosting platform. If it is public, CCC cannot control who views it.
  • We can delete the link; we cannot delete the video. On a deletion request, we remove the URL from our database. The recording on YouTube or Google Drive can only be deleted by you, on that platform.
  • The external platform's own privacy policy governs the recording itself.

7. Who can see what

  • A tutor sees data only for students in their own batches.
  • A parent sees only their own child's data.
  • CCC (platform administration) can access platform data for operation, support, and legal compliance.
  • No one else. There is no public visibility of any student data, and no tutor can see another tutor's students.

Access is enforced technically through per-user access controls at the database level.

8. Sub-processors and where data is stored

We use the following service providers to run the Platform. Each processes personal data only on our instructions, under a data processing agreement:

Supabase provides our database, authentication, and file storage (submitted work and certificates). Its data processing agreement is at https://supabase.com/legal/customer-resources/data-processing-addendum

Vercel provides application hosting and serverless functions. Its data processing agreement is at https://vercel.com/legal/dpa

Where the data is stored. Our primary database and file storage are hosted in Tokyo, Japan (Northeast Asia region). This means personal data — including students' first names, session records, and submitted work — is stored outside India. Under the DPDP Act 2023, transfer of personal data outside India is permitted except to countries the Central Government restricts by notification; Japan is not currently restricted. [Counsel to confirm the current notified position and whether any additional disclosure or safeguard is required. If the restricted-country list changes, this section and the storage region must be reviewed immediately.]

Vercel serves the application from a global edge network; application content is delivered from the location nearest the user, while the personal data itself resides in the database region above.

We share personal data with no other third parties, except where required by law or to protect a child's safety.

9. Your rights

Parents (on behalf of their child) and tutors have the right to: access the personal data we hold; correct inaccurate data; erase data (subject to Section 10's retention rules and our legal obligations); withdraw consent for optional processing such as submissions; nominate a person to exercise these rights on their behalf, as provided by the DPDP Act; and grieve — raise a complaint with our Grievance Officer, and if unresolved, with the Data Protection Board of India.

To exercise any right, email info@gamified.club from your registered email address. We respond within [timeframe per DPDP Rules].

10. How long we keep data

We keep personal data only as long as it is needed for the purpose it was collected for — with one important exception explained below.

10.1 Operational data — deleted on a schedule

Active student records — kept while the student is enrolled, plus [12 months] after their last activity, after which identifiers are removed.

Session logs, attendance, and XP records — kept for [24 months] after the batch ends, then deleted or anonymised.

Submitted work — text, images, and files — kept for [12 months] after the module ends, or deleted sooner on request.

External video and audio links (URLs) — removed on request, or together with the submission record above.

Parent contact email — kept while the child is enrolled, plus [12 months].

Tutor records — kept for the duration of the tutor's agreement, plus the period required for tax and legal purposes.

10.2 Achievement records — retained

Certificates and tier-completion records are kept, not deleted. The CCC programme spans three tiers between roughly ages 6 and 17, and the graduate certificate can only be issued to a learner who has completed all three. If we deleted the record that a child completed Explorers, we could never validly issue their graduate certificate years later.

These records are deliberately minimal — the learner's name, the tier completed, and the date — and are kept for as long as the learner may still be progressing through the programme. 

10.3 Records we are required to keep

Some records cannot be deleted on request, because the law requires or permits us to retain them as evidence of compliance:

  • Consent records and legal acceptance logs — proof that consent was given, and for which version of which document
  • Records of consent withdrawal — proof that a withdrawal was made and honoured
  • Financial and tax records, including Credit purchases by tutors — retained per applicable tax and accounting law

10.4 How deletion happens

We review data against this schedule on a quarterly basis and delete or anonymise what has passed its retention period, including the underlying files in storage — not just the database records. Deletion is permanent. Certificates already downloaded by a family remain theirs.

Where a deletion request is made, we act on it under Section 9 rather than waiting for the next review, except for the records in 10.3.

11. Security

Data is encrypted in transit, access is restricted by role-based controls and row-level database security, passwords are stored hashed, and administrative access is limited and logged. No system is perfectly secure; if a breach affecting your data occurs, we will notify you and the Data Protection Board as required by law.

12. Changes to this policy

If we change this policy materially, we will notify registered users by email and on login, and where the change affects the basis of consent, ask for re-acceptance. Each version is dated and archived, and our records show which version you accepted.


 

CCC PLATFORM — TERMS OF SERVICE
 

Last updated: 20 August 2026  |  Version: 2.0

1. Who we are and what these Terms cover

These Terms of Service ("Terms") govern access to and use of the Confident Communicators Club platform (the "Platform"), operated by Learningsol Ventures Private Limited ("CCC", "we", "us"), Learningsol Ventures Private Limited (CIN U80902KA2021PTC143575), 140, Geown Oasis, V. Kallahalli, Sarjapur Road, Bengaluru 562125, Karnataka, India. General support: support@learningsol.com.

The Platform serves two kinds of users:

  • Tutors, who use the web application to deliver the CCC programme; and
  • Parents and students, who use the parent app to view session reports, progress, and certificates, and to submit student work.

By logging in or using the Platform, you accept these Terms. Tutors additionally accept the CCC Tutor Agreement; parents' data rights are set out in the Privacy Policy; submissions of student work are governed by the Submission Consent shown before first use. If you do not accept these Terms, do not use the Platform.

2. Accounts

2.1 There is no self-registration. Tutor accounts are created by CCC. Parent accounts are created by the student's tutor at enrolment, and credentials are sent to the parent's email address.

2.2 One parent login exists per student and is shared between the parent and the student. The parent is responsible for the student's use of the account and must supervise use by younger children.

2.3 You are responsible for keeping your credentials confidential and for all activity under your account. Notify us at support@learningsol.com immediately if you believe your account has been compromised.

2.4 You must provide accurate information and keep your registered email current, as it is how we send credentials, reports, and legal notices.

3. What the Platform is — and is not

3.1 The Platform provides session delivery tools, lesson content, attendance and progress tracking, parent reports, work submission, and certificate generation for the CCC programme.

3.2 The Platform is not: a tutoring marketplace; a payment processor; a messaging service between tutors and parents; or a public content platform.

3.3 How money moves. Parents pay their tutor directly, off the Platform, for their child's sessions. CCC never collects, holds, routes, or refunds any payment made by a parent. Separately, tutors purchase Platform Credits from CCC to deliver sessions. These two flows are independent and never meet. Fee arrangements between a tutor and a parent are solely between them; CCC is not a party to them and does not act as a payment intermediary.

3.4 Platform Credits (tutors only). Credits are a closed-system instrument redeemable only against CCC's platform fees. They are non-refundable, non-transferable, and can never be used to settle any payment between a parent and a tutor. Full terms are in the Tutor Agreement and the Credits & Payment Policy.

3.5 Minimum fee to parents. Tutors must charge parents at least ₹300 per session per child. This is a floor CCC imposes on tutors; it is not a payment to CCC.

4. Acceptable use

You must not: (a) use the Platform for any unlawful purpose; (b) access or attempt to access data belonging to other users; (c) copy, scrape, redistribute, or reuse CCC session content or Materials outside the Platform; (d) upload content that is unlawful, harmful, or infringes anyone's rights; (e) upload malicious code or interfere with Platform operation; (f) share your login or permit access by anyone not entitled to it; (g) submit content relating to any child other than the student the account belongs to, without lawful authority.

5. Intellectual property

5.1 The Platform, the CCC programme, all session content, and all CCC branding are the property of Learningsol Ventures Private Limited. Users receive only the limited right to use them within the Platform for programme participation. Tutors' rights and restrictions are detailed in the Tutor Agreement.

5.2 Submitted student work remains the property of the student and their family. By submitting, you grant CCC the limited licence described in the Submission Consent — storage and display to the student's tutor for feedback and progress tracking, and nothing else.

6. Submissions and student data

6.1 Submission of student work is optional and governed by the Submission Consent, which is shown and must be accepted before the first submission for each student.

6.2 Video and audio are submitted as links only. The content stays on the external platform (e.g. YouTube or Google Drive); CCC stores only the URL. You are responsible for the privacy settings of externally hosted content.

6.3 Our collection and handling of personal data — including children's data — is described in the Privacy Policy, which forms part of these Terms.

7. Certificates, XP, and progress data

7.1 XP awards and tutor notes reflect the tutor's assessment and are provided for motivation and progress visibility. They are not academic grades and no appeal process exists on the Platform; questions should be raised with the tutor directly.

7.2 Certificates are generated automatically when the Platform's completion criteria are met (published within the programme, currently 75% attendance across a module's sessions). CCC certificates are programme completion records issued by CCC. They are not qualifications issued, accredited, or endorsed by Trinity College London, LAMDA, or any examination board. Where the programme prepares students for external examinations, entry to and results of those examinations are governed by the relevant board, not by CCC.

8. Availability and changes

8.1 We aim to keep the Platform available but do not guarantee uninterrupted or error-free operation. We may suspend access for maintenance, security, or legal reasons.

8.2 We may modify Platform features. If we make material changes to these Terms, we will notify registered users and, where required, ask you to re-accept on next login. The version you accepted is recorded against your account.

9. Suspension and termination

9.1 We may suspend or terminate access for breach of these Terms, the Tutor Agreement, or applicable law, or where required to protect students, other users, or the Platform.

9.2 Parent accounts are deactivated when the student is removed from their batch. Student data is then retained and deleted per the retention periods in the Privacy Policy.

9.3 Sections 5, 6.3, 10, and 11 survive termination.

10. Liability

10.1 The Platform is provided "as is" on a reasonable-efforts basis. To the maximum extent permitted by law, CCC excludes implied warranties and is not liable for indirect or consequential losses, loss of data caused by factors outside our reasonable control, or the acts or omissions of tutors in their independent delivery of sessions, including matters occurring on a tutor's premises.

10.2 Nothing in these Terms limits liability that cannot be limited under applicable law, including liability arising under the DPDP Act 2023 to the extent it cannot be excluded.


11. Governing law and disputes

These Terms are governed by the laws of India. Courts at Bengaluru, Karnataka have exclusive jurisdiction. [Counsel to advise on arbitration and on consumer-protection implications for parent users.] For grievances, contact our Grievance Officer: Ankita Pandey, info@gamified.club — see the Privacy Policy for the full grievance process.

12. General

If any provision is unenforceable, the rest remains in effect. These Terms, the Privacy Policy, the Cookie Policy, the Submission Consent, and (for tutors) the Tutor Agreement together form the agreement between you and CCC. Notices to us: info@gamified.club. Notices to you: your registered email.

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